Software Installation issues

Please post any installation issues here. Include your P.C. Specs - Operating system, On board Memory (Ram), Processor and speed, and any service packs or antivirus installed.

To Install on PC's with a Vista Operating system, right click on the ProEFI Installer.exe and run as administrator.

To Install on PC's with a 64 bit operating system, install the software completely, once the install process has completed,
copy the entire 'ControlCore Server' folder from C:Program Files (x86)\Mototron and past it in to the C:program Files\Mototron folder.

Then copy the 'Mototron' folder from the C:Program Files (x86)\Common Files directory to the C:Program Files\Common Files directory.

On 32 bit machines running xp, none of the previous steps are needed.

Thank you!

ProEFI

Jason we tried this at PFS and it will not work with the windows 7 home premium 64bit. What else can I do to get it to work on my new lap top??

jimmy wrote:

Jason we tried this at PFS and it will not work with the windows 7 home premium 64bit. What else can I do to get it to work on my new lap top??

As you know, Windows 7 is a bran new release, it may be a bit before we can get our hands on a Windows 7 machine to test and see what the issue is. Have you tried to run it in xp mode and see if that allows you access?

In the new windows it lets you run old systems with windows 7 I tried in xp but I can try in vista but what one 1-2 I get the control server stoped working. Thas when I click online,then it takes sometime buit I get the page but nothing works with the car running.Windows 7 lets you scyn from old systems like windos 98 95 vista vista 1 and vist 2. Should I try to run compatiablity with vista? Also do I run as a adminstrator also? Ican check the box yes or no.Thanks

What does it mean when I get control core server stopped working when loading the software??

jimmy wrote:

What does it mean when I get control core server stopped working when loading the software??

Control Core Server is the communication software that links the user software to the CAN. When it stops working (crashes), no communications can be made with the ECU.

I tried installing the software on my system:
- Vista 64 bit Home Premium (Sp1)
- Intel Duo Core T5800 @ 2.0 GHz
- 4 GB ram

And now this is the error message I am getting:



I look around a bit, and saw the download for the licencing file, so I downloaded and installed that per the directions in the read me, and I still have the same error when starting up.

Please help. Thanks!

supradedupra wrote:

I tried installing the software on my system:
- Vista 64 bit Home Premium (Sp1)
- Intel Duo Core T5800 @ 2.0 GHz
- 4 GB ram

And now this is the error message I am getting:



I look around a bit, and saw the download for the licencing file, so I downloaded and installed that per the directions in the read me, and I still have the same error when starting up.

Please help. Thanks!

Did you follow the instructions in the readme file? It looks like you ran the .msi file instead of the install.exe

I have yet to get my windows 7 working, I kept getting the message also, still need to get to pfs so he can call jason to walk us threw this.

jimmy wrote:

I have yet to get my windows 7 working, I kept getting the message also, still need to get to pfs so he can call jason to walk us threw this.

if you are getting that message, you didn't run the install file, read the README file FIRST!

Has there been any luck with Windows 7 yet?

not for me just never got around to trying it, it is a pain in the ass because they update every few months and you have to reload the new stuff, it should be much more easy to do.

Version 2 is available on the website on the software page. We have it installing and running on dozens of windows 7 machines. Make sure and uninstall your old stuff first.

Admin wrote:

Version 2 is available on the website on the software page. We have it installing and running on dozens of windows 7 machines. Make sure and uninstall your old stuff first.

Thanks! and just want to verify, the ECU would have to be updated to version 2 as well to connect once the software is updated?

I want to know this also, befor I try

I'm just looking to get a new laptop cause mine would be better used as a wheel chock, just seeing what all has to be done to upgrade.